Emotional Intelligence for Managers

OPEN COURSE: 7-8 February, London

Emotional Intelligence involves a range of characteristics, including self-awareness, empathy, calmness under pressure and ability to speak one’s mind productively. These skills make for engaging and inspiring leaders, and managers with high levels of EI are consistently shown to outperform their less Emotionally Intelligent counterparts. This course offers managers the chance to learn about themselves and enhance their Emotional Intelligence under the guidance of an expert facilitator.

Essential Copywriting

OPEN COURSE: 6 December/28 March London

Do you want to increase the number of sales and enquiries generated by your sales emails, letters, brochures, adverts or website? If so, our Essential Copywriting training course could be the shot in the arm your copywriting needs. Over an interactive day delegates will learn confidence boosting tips on using creativity, style and personality, as well as receiving individual advice and feedback from our expert trainer.

Advanced Copywriting

OPEN COURSE: 15 February, London

This course has been developed specifically to meet the needs of experienced copywriters and marketing writers. During an interactive and lively day, delegates will be taken beyond the comfort zone of textbook copy, helping them improve the impact and originality of their writing. The course ranges widely, drawing together insights from the worlds of psychology, NLP, narrative analysis and the science of persuasion.

Resilience at Work

OPEN COURSE: 22 March, London

Why is it that some people are able to cope with setbacks and changes of plan whilst others lose direction and motivation? During this course delegates will take a look at the factors that contribute to resilience – the capacity to use pressure and setbacks positively – and the important role of our own ideas and responses play in this. We will also build a tool-kit of techniques for developing resilience that will have a real impact on delegates’ capacity to cope with difficulties at work.

Storytelling for Marketers

OPEN COURSE: 25 April 2018, London

This practical course is led by an expert copywriter with over 30 years of experience. It focuses on building storytelling technique, as well as delegates’ understanding of the art of using written storytelling to engage their audience’s attention and imagination. Over the course of the day delegates will learn how to harness the power of the written word to persuade and influence their readers.

Management Development Programmes

Delivered at your offices anywhere in the UK

Working with you, we can create a management development programme designed to meets the particular needs, experience levels and roles of your current or aspiring managers. Our programmes are built out of modules, each providing a comprehensive grounding in the latest and best thinking on a particular management topic. All of our management trainers are highly qualified and experienced – both as trainers and as practitioners in senior industry roles.

Strengths Finder

Strengths Finder® (team talent assessment)

This powerful strengths and talents assessment tool enables team members to understand their strengths and the unique contribution each of them can make to group success. Individual coaching and a team development day help ensure this new knowledge is converted into real-world productivity.

Handling Challenging Conversations and People

Delivered at your offices anywhere in the UK

Having tricky conversations with staff and colleagues is one of the things many managers dread most. Sometimes this is because thorny issues have to be brought out into the open or because some personalities can be difficult to handle without causing a defensive or emotional response. This practical course provides an excellent way of getting to grips with best practice and building confidence in an open and honest learning environment where concerns and experiences can be shared and addressed.

Leading Projects

Delivered at your offices anywhere in the UK

This is a highly practical introductory project management course, ideal for those having to set up and manage a small project while carrying out their routine duties. It is firmly rooted in the best project management theory, all of which has been tested in practice. The course has been designed to suit those with no formal training in project management, but would also benefit those looking to refresh and update or refresh their skills.

Personal Impact

Delivered at your offices anywhere in the UK

No matter how technically competent or expert you may be, certain professional communications can still sometimes feel challenging. Whether in your dealings with particular colleagues or in specific scenarios, it may not always be easy to be assertive – which is not the same at all as being aggressive. This personal impact training course is designed to give you a safe and supportive environment in which to discuss issues around self-confidence, assertiveness and maintaining control in your working life.

Interviewing Skills

Delivered at your offices anywhere in the UK

Too many interviewers use an unstructured, informal approach that is open to the impacts of bias, prejudice and subjectivity. As a result many selection interviews fail to identify the best candidate for the job. Fortunately the skills and knowledge required to conduct good interviews are not difficult to learn. This practical course will help delegates become competent and confident in this vital aspect of their jobs.