Course Themes:

Management Skills

Master the tools and techniques vital to successful leadership and management.

Professional Skills

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Learn the skills and develop the internal resources to help ensure your success at work.

Written Communication

Influence, persuade and express yourself clearly using the written word.

Clients include: Age Concern England • Alliance and Leicester • Ambulance Service • American Airlines • American Express Europe • Anglia Ruskin University • Arts Council • ASDA • Aston University • AstraZeneca • Barclays Bank PLC • Barts and the London Charity • BBC • Body Shop International • British Red Cross • BSkyB • BUPA • Cable and Wireless • Cambridge University Press • Carphone Warehouse • Chevrolet • Children’s Society • Department for Business Innovation & Skills • Department for Employment and Learning • Department for Social Improvement • Department of Health • Essex County Fire and Rescue • Essex Police • FA Premier League • Help the Aged • Heritage Lottery Fund • HSBC Bank PLC • Imperial College • Independent News and Media • John Lewis Partnership • Kingfisher PLC • Kings College Hospital • Liverpool University Press • London Business School • London South Bank University • MacIntyre Care • Mulberry Design • Muller Dairy • National Autistic Society • Natural History Museum • News International • Office for National Statistics • Oxfam GB • Oxford University Press • Penguin Group • Pepsico UK • Police Federation • Sheffield Hallam University • Siemens • South Wales Police • Stonewall Equality • Telegraph Media Group • The British Museum • Tiscali UK • Toshiba • Transport for London • UNICEF • University of Central Lancashire • University of Derby • University of Huddersfield • University of Sheffield • University of Wales • Various NHS Trusts • Victoria and Albert Museum • Vodafone • Welsh Assembly Government • Westminster City Council • World Land Trust • Zoological Society

Delegate Feedback

"A fantastic course that will instantly improve my skills. Wish I had taken this course sooner before bad habits were learnt!"
Delegate, CWC Group
"Very enjoyable and motivating. Will put into practice with my team."
Delegate, Westminster City Council
"The most valuable course I have ever attended. I feel empowered."
Delegate, NHS Trust
"Thoroughly enjoyable and extremely useful. I cannot praise the trainer enough for her knowledge, delivery and enthusiasm."
Delegate, Trident Building Consultancy
"I really enjoyed the whole experience. I learnt so many new things that I can already see a place in my current role to use the methods."
Delegate, Audio Visual Machines
"Great learning experience, but more importantly, I feel I can use what I've learnt in everyday life - work, home and personal."
Delegate, Life Fitness